Warranty

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Warranty Information & RMA Requests

Below You Will Find Information Regarding the Warranty for the Hardware Devices No-Wire Access Sells

In the unfortunate event that you experience a problem with any hardware device which No-Wire Access has provided, please contact us and not the manufacturer. All product warranty logistics must be carried out by No-Wire Access.

Please note that any hardware product returned to No-Wire Access without an RMA number will be refused by our shipping and receiving department.

 Limited warranty information for MultiTech hardware devices

Multi-Tech Systems, Inc. (“MultiTech”) warrants that for a period of two (2) years following delivery, the MultiTech products you have purchased (the “MultiTech Products”) will (a) perform in accordance with published specifications, and (b) will be free from defects in materials or workmanship. In the event a MultiTech Product does not meet this warranty, subject to the conditions set forth in these terms and conditions, MultiTech’s sole obligation will be, at its election, to repair or replace the MultiTech Product in question or to refund the purchase price.

MULTITECH MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. IN NO EVENT WILL MULTITECH BE LIABLE FOR PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR AN AMOUNT IN EXCESS OF THE PURCHASE PRICE OF THE DEFECTIVE MULTITECH PRODUCT OR PRODUCTS.

This warranty will not apply to any MultiTech Products that have been (a) damaged by lightning, water, or power surges, (b) neglected, altered, abused, or used for a purpose other than the purpose for they were provided, (c) repaired by you or any other party without MultiTech’s prior written authorization, (d) used in conjunction with a third party product or products not approved in advance by MultiTech, or (e) otherwise used in a manner inconsistent with any instructions provided by MultiTech.

In the event that MultiTech repairs or replaces a defective MultiTech Product under warranty, the repaired or replaced product will be covered through the end of the original warranty period, but no repair or replacement will extend the warranty term past the two (2) year anniversary of the delivery date of the original MultiTech Product

This warranty contains the entire agreement of you and MultiTech with respect to any warranty matters, and supersedes any and all other written or oral statements, representations or agreements relating to the subject matter of this warranty, except that (if applicable) the terms and conditions of any other warranty or service agreement between you and MultiTech that explicitly supplements or incorporates, and does not replace or modify, the terms and conditions of this warranty will also apply to the MultiTech Products you have purchased. To the extent any other warranty or service agreement between you and MultiTech expressly replaces or modifies the terms and conditions of this warranty, such replaced or modified terms shall not apply unless accepted by you (or your distributor, if applicable) and MultiTech in a signed writing (e.g., the Extended Warranty Services Agreement). You should note that if you are interested in obtaining either an extended warranty or an extended warranty with overnight replacement service, you must notify MultiTech of the same and execute an agreement specified by MultiTech within 60 days of your purchase of the MultiTech Products for which you are seeking coverage. If you purchased the MultiTech Products from a party other than MultiTech, MultiTech reserves the right to require proof of purchase to verify the timeliness of your request.

Any and all disputes arising out of or relating to the purchase or use of MultiTech Products, including any warranty claims, will be governed by the laws of the State of Minnesota without regards to conflicts of laws principles. Any action arising out of or relating to the MultiTech Products must be brought only the Federal and state courts located in the State of Minnesota, and by accepting the MultiTech Products, you hereby consent to the personal jurisdiction of such courts and agree not to raise any argument of lack of personal jurisdiction or inconvenient forum or otherwise attempt to transfer such action from, or dispute the jurisdiction of, such courts. YOU HEREBY WAIVE THE RIGHT TO A JURY TRIAL.

Requesting an RMA

1 . Contact No-Wire Access support by sending an
email to support@nowireaccess.com

2. In the body of the email please include the following

 Your full name and title

 Company name

 Address, City, State and Zip Code

 Voice contact phone number

 Device’s model and serial numbers

 In a brief concise statement, please indicate the issue that you are experiencing with the hardware device

3. Send your RMA request email and we will do our best to get back to you within one business day.

Verizon

Reliable 4G LTE Coverage by Verizon
Partnering with Verizon Communications to bring you extensive 4G LTE wireless coverage.

Rogers

Partnering With The Largest Provider in Canada
Partnering with Rogers Communications to bring you 4G LTE wireless coverage in Canada.

T-Mobile

T-Mobile Extensive LTE Coverage
No-Wire Access teams up with T-Mobile to bring you additional 4G LTE coverage.

Have Questions? Call Us: 888.818.4118